Effective Business Communication
Master Persuasion and Influence
START DATE
December 3, 2024
FORMAT
Online with live sessions
DURATION
6 weeks, 5–6 hrs/week
LANGUAGES
English, Portuguese, and Spanish
INVESTMENT
$3,200 USD
Master the language of leadership.
By 20 - 25 %
80 %
97 %
Build confidence. Inspire change.
Distinctive Online Learning Features
FLEXIBLE METHOD
USER-FRIENDLY PLATFORM
TAILORED GUIDANCE
Your Chicago Booth Professor
Hal Weitzman
Adjunct Associate Professor of Behavioral Science
By completing this program, you’ll...
- Enhance your ability to persuade by learning and using frameworks that will make your communication engaging, memorable, and compelling.
- Become clear, concise, and confident when communicating your ideas and thoughts to others.
- Develop a deep understanding of the process, structure, and style of effective communication.
- Strengthen your executive presence by learning how to project confidence, empathy, and thoughtfulness when communicating, both in person and online.
- Discover a range of tools to deploy in the real world, practice them, and receive detailed feedback on your performance and concrete guidance on how to improve.
- Acquire the ability to analyze an audience quickly and identify how to win them over.
- Learn how to structure your arguments to make them clear and powerful.
Upon program completion, you'll also...
Be awarded a certificate of completion and a digital credential of your accomplishment.
Become a member of the global Chicago Booth Executive Education network.
Program Modules
Module 1: Life Is Not a TED Talk
- Understand what persuasion is and is not.
- Analyze your current communication skills and identify areas to improve.
- Make your daily communication more deliberate and focused.
Module 2: Not about What You Say, but about How You Are Heard
- Learn about why companies so often misjudge their audiences.
- Develop tools to analyze the audiences you want to win over.
- Explore the power of good questions.
Module 3: Building Up, Not Cutting Down
- Discover the role of narratives in influencing your audience.
- Explore the narrative structure and process, beginning with the nutshell paragraph: the “big why”.
- Learn how to frame problems in a way that will make your audience want to help you solve them.
Module 4: Narrative-Openings and Closings
- Learn how to hook and engage an audience from the start.
- Explore communication techniques such as dropped introductions, calls to action, and outros.
- Examine how to close a narrative by framing the follow-up conversations.
Module 5: Articulating Your Superpower
- Discover how to identify and convey your personal brand.
- Explore how to capture the value you bring to the organizations for which you work.
- Learn how to build and maintain professional networks.
Module 6: Turning Skills into Habits
- Identify the skills from the program that will be most valuable to you.
- Evaluate how to turn those skills into habits through regular practice and reflection.
- Build a six-month personal development plan that sets goals, measures progress, and will hold you accountable.
Faculty-Led Live-Online Sessions
This program features three live-online sessions—a unique opportunity to put theory into practice immediately to amplify your learning and see results. These required sessions not only offer an opportunity to reflect and receive real-time feedback with faculty and peers, but also integrate interactive that can only be taught in a live environment. Participants are expected to attend at least two of the three live sessions to maximize their growth. If a participant is unable to attend a session, an extra asynchronous assignment must be submitted to complete the program.
This program is an excellent fit for:
- Managers who seek to improve their interpersonal communication skills in working directly with clients, colleagues, and stakeholders.
- Leaders and emerging leaders across various industries and functions, including operations, sales, business development, technology, marketing, and relationship management.